Business application2026-08-16

A work order from request intake to a completed visit

The office opens a work order and assigns a team. Field staff update the job, while administration manages customers, expenses, invoices and reports in the same system.

Field service dashboard with test work orders, teams and expenses
Open work orders, employee status and recent activity
Client
Private client (name is not published)
Type
Field service application
Users
Administration, teams and field staff
Scope
Orders, customers, teams, shifts, expenses, invoices and reports
Status
Active private application
Technology
PHP 8.3 · MariaDB · PDF
01

Problem and context

Work orders and teams

A request becomes a work order with the customer, location, appointment and status. Administration assigns a technician or team and sees recent orders and current employee status on the dashboard.

Desktop list of test work orders with teams and statuses
Work orders by status, team, appointment and location
02

Work on a phone

On a phone, field staff open assigned orders and record the progress of a visit. Shift controls and live connection status support daily work outside the office without separate manual records.

Desktop overview of test field service invoices and payments
Paid and unpaid invoices with monthly totals
03

Expenses, invoices and reports

Expenses are grouped by category and period, while invoices have their own payment records. Reports can be reviewed monthly, yearly, by technician or by team.

Mobile field service dashboard with test data
Field work overview on a phone
04

Outcome

Privacy in the public presentation

Public images use an isolated copy of the interface with test customers, addresses, staff, work orders and amounts. No active service data was copied into the portfolio.

Mobile view of test work orders
Assigned jobs and statuses on a phone

FAQ

Frequently asked questions

Does it work on a phone?

Yes. The field view is designed for short phone interactions, while the dispatcher receives a broader overview.

Which records does the demonstrated product connect?

Work orders, customers, teams, users, shifts, expenses, invoices and reports.

Do public images contain data from the active service?

No. They use test people, addresses, work orders and amounts in an isolated interface copy.

Next step

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