Custom application

24/7 service. From call to payout.

Dispatcher takes the call, assigns a technician, tracks the job to invoicing. Stats and technician payouts in real time.

See features Request a quote
// Status Private · internal
// Industry Field service
See features

From call to technician payout.

01

Dispatcher panel

Call intake: contact, location, problem, priority. One form in 30 seconds.

02

Technician assignment

System suggests the closest available technician. Dispatcher confirms with one click.

03

Job status

En route · arrived · working · done · paid. Every stage timestamped, dispatcher sees the live board.

04

Invoicing

Labor + materials + discount on completion. PDF invoice emailed or printed.

05

Technician payout

Percent / daily / mix. The app calculates earnings, what was billed, what's owed.

06

Job map

Active jobs on the map — the dispatcher instantly sees where technicians are and what is uncovered.

Service business?

Custom application for your service business.

If your phone never stops and everything runs on a notebook — this gives you back control of the process. Let's talk.

Phone
+381 61 224 8989
WhatsApp
+381 61 224 8989
Email
dimitrije@svilenkovic.com
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svilenkovic.com
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// Legal

Privacy Policy

Last updated: 2026-09-18.

This document explains, in plain language, what data we collect, why we collect it, and how we keep it. No fine print.

Who we are

This site is operated by D. Svilenković, email dimitrije@svilenkovic.com, phone +381 61 224 8989.

What data we collect

  • When you write through the contact form: name, email, phone, project type and description.
  • When you visit the site: basic visit info (which page, time on page, device and browser).
  • When you become a client: details needed for invoicing (company name, tax ID, address).

Why we collect it

  • To reply to your inquiry and offer a solution.
  • To deliver the work and issue an invoice.
  • To see which parts of the site are useful and improve them.

Who we share data with

We don't sell your data or share it with third parties for marketing. We use Google Analytics for visits and our server in Serbia for hosting.

How long we keep it

Contact-form inquiries are kept up to 24 months, the typical span of pre-sale communication. Invoice data is kept as long as the law requires (up to 10 years).

Your rights

At any time you can ask what data we hold, request correction or deletion, or withdraw consent. Email dimitrije@svilenkovic.com and we'll reply promptly.

Cookies

The site uses essential cookies for operation and analytics cookies for visit stats. You can clear them anytime in your browser settings.

Complaints

If you think something isn't right, write to us first — we solve it quickly. You also have the right to complain to the Commissioner for Information of Public Importance and Personal Data Protection.

Changes

If something changes, we'll update this page and the date at the top.
// Legal

Terms of Service

Last updated: 2026-09-18.

These terms describe how we work together. They're written in plain language — if anything is unclear, just ask.

Who provides the service

Sites and apps are built by D. Svilenković, contact: dimitrije@svilenkovic.com, +381 61 224 8989.

What we do

We build websites, web and desktop apps, online stores, Excel automation, appointment booking, system integrations, hosting and maintenance.

How we agree on work

  1. You tell us what you need. The conversation is non-binding.
  2. We send you a quote with price and timeline.
  3. When you confirm, we start development.

Price and payment

The price is fixed and agreed upfront. The invoice is issued only after you confirm you're happy with the result. If the scope changes significantly, we agree on the new price before continuing.

Timelines

We give a deadline in the quote and stick to it. If we need material from you (images, text, access), please send it on time — the deadline depends on it.

Revisions

Small revisions are included and done at no charge. Larger changes that go beyond the original scope are agreed separately.

Ownership

Once paid, everything we built is yours. You can use it, change it, or move it to another developer without involving us.

Hosting and maintenance

The first year of hosting and maintenance is included. After that, if you want to continue, we agree on a support plan. You can move the site to another host at any time.

Liability

We strive for everything to work flawlessly, but bugs happen. As soon as you report one, we fix it as fast as possible. Our liability is limited to the amount paid for the project.

Cancellation

You can cancel at any time. You pay only for the work done up to that point, and receive all the materials and code you've paid for.

Disputes

If a disagreement arises, we'll first try to resolve it by talking. If that fails, the law of the Republic of Serbia applies and the court at the provider's seat is competent.

Changes to these terms

These terms may be updated. The last-updated date is shown at the top — you can always see what currently applies.