These terms describe how we work together. They're written in plain language — if anything is unclear, just ask.
Who provides the service
The service is provided by SGLASSSERVICE - 016 DOO OGRANAK RAČUNSKO PROGRAMIRANJE BOŠNJACE, and the sites and apps are built by me, D. Svilenković. Contact: dimitrije@svilenkovic.com, +381 61 224 8989.
- Business name: SGLASSSERVICE - 016 DOO OGRANAK RAČUNSKO PROGRAMIRANJE BOŠNJACE
- Registered seat: Karađorđeva 29, 16232 Bošnjace, Lebane
- Company registration number: 22141155
- Tax ID: 115315745
- Business activity: 6201 - Computer programming
- Registered with: Serbian Business Registers Agency (APR)
- VAT: not registered for VAT
What I do
I build websites, web and desktop apps, online stores, Excel automation, appointment booking, system integrations, hosting and maintenance.
How we agree on work
- You tell me what you need. The conversation is non-binding.
- I send you a quote with the price and the timeline.
- When you confirm the quote, I start development.
Price and payment
The price is fixed and agreed upfront. The invoice is issued only after you confirm you're happy with the result. If the scope changes significantly, we agree on the new price before continuing.
Timelines
I give a deadline in the quote and stick to it. If I need material from you (images, text, access), please send it on time, because the deadline depends on it.
Revisions
Small revisions are included and done at no charge. Larger changes that go beyond the original scope are agreed separately.
Ownership
Once paid, everything I built is yours. You can use it, change it or move it to another developer without involving me.
Hosting and maintenance
The first year of hosting and maintenance is included. After that, if you want to continue, we agree on a support plan. You can move the site to another host at any time.
Liability
I do my best to make everything work as it should, but bugs happen. As soon as you report one, I fix it as fast as possible. My liability is limited to the amount paid for the project.
Cancellation
You can cancel at any time. You pay only for the work done up to that point, and receive all the materials and code you've paid for.
Disputes
If a disagreement arises, we'll first try to resolve it by talking. If that fails, the law of the Republic of Serbia applies and the court at the provider's seat is competent.
Changes to these terms
These terms may be updated. The last-updated date is shown at the top — you can always see what currently applies.